1. Information We Collect
To provide you and your dog with the best possible training experience, we collect certain information when you book a class, submit an inquiry, or interact with our website. This may include:
- Your full name and contact details (email address and phone number).
- Details about your dog, including age, breed, and any behavioural notes relevant to training.
- Information regarding the specific services you select, such as group classes, one-to-one training, or puppy school.
2. How We Use Your Information
The data we collect is strictly used to manage your bookings and ensure our training sessions are tailored to your dog's needs. Specifically, we use your information to:
- Confirm and schedule your attendance in our training programmes.
- Communicate important updates regarding your scheduled sessions.
- Respond to your questions and provide ongoing support.
- Improve our services based on general feedback and training outcomes.
3. Data Protection and Sharing
We will never sell, rent, or trade your personal information to outside parties. Your data is kept securely and is only accessible to authorised Good Paws Academy trainers and staff who need it to facilitate your training sessions. We may share information with trusted third-party service providers (such as secure payment processors or booking software) solely for the purpose of operating our business, provided they agree to keep your information confidential.
5. Your Data Rights
You have the right to request a copy of the personal data we hold about you, to ask for corrections to be made, or to request the deletion of your records. If you wish to exercise any of these rights, please reach out to us using the contact information provided below.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please do not hesitate to get in touch with our team:
Email: hello@goodpawsacademy.ie
Phone: +353 53 914 720